Quality management in online education – learning from the East

A webinar "Leading into the Future with Quality: Quality Assurance for Online Education", organized by the Center of Learning Innovations and Customized Knowledge Solutions (UAE), took place on June 13, 2020, and was attended by representatives of 20+ universities from around the world.

The last few months were very challenging for every institution, working in higher education. Everyone had to quickly convert to remote teaching and learning, looking for efficient and creative decisions. Now, when in most universities the terms are over, it’s time to reflect on the experience, share lessons learned and plan the future. Webinar participants discussed strategies and policies to support the sustainable development of online education, various approaches to online learning and how they can be implemented by universities, quality assurance issues in online education, frameworks and models for assessing the quality of online programs and courses.

"What differentiates Graduate School of Business, is that developing our approach to business education we always take into account the world’s best practices. For the last few months, everybody in higher education was working on strategies to keep the processes going even in the challenging time of global pandemic without compromising the quality of the education. This time, the best practices came from the Middle East, and it was a great chance for us to reflect on our own experience and learn" Associate Dean for internationalization Anna Gryaznova noted.

"We understand that in connection with the rapid pace of development of modern technology, constant analysis of international experience is needed to improve the educational environment of a modern business school. That is why, during the webinar, we discussed the formats for organizing the educational process online already used at our universities, as well as possible changes to improve the quality of distance learning. The discussion turned out to be very interesting and useful," Associate Dean for admission and student affairs Dmitrii Knatko summarized the results of the webinar.