Technical support for the educational process

General IT and technical support

In case if you need any IT or technical support, you should send a request to the GSB Digital Learning Centre via the GSB IT Support Service Desk (in English or Russian).

Ordering equipment

A teacher may receive equipment for working use (computer, webcam, software, etc.). When making a request to receive computer equipment (PC, laptop), you need to specify the list of software for the faculty member's work in the comments.

In order to receive equipment you should:

• Send a request via the GSB IT Support Service Desk (preferable way);
• Send a request via SmartPoint;
• Send an email to sd.gsb@hse.ru;
• Call +7 (495) 772-95-90 ext. 27077.

Recording online courses in the GSB Studio

In order to use the Jalinga Video Recording and Webinar Studio at GSB campus, you should submit a request via the GSB IT Support Service Desk or by email (prod.biz@hse.ru).

Studio features:

•  Recording online courses;
•  Recording video messages;
•  Webinars, participation in meetings and conferences with live communication through ZOOM, Teams and Webinar.ru;
•  Conducting online broadcasts via YouTube.

For detailed advice, please contact the GSB Digital Learning Centre.